At UAE Mobile Services Blog, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Please read this privacy policy carefully to understand how we collect, use, protect, and handle your personal information.

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Account information (such as username and password)
  • Transaction information (such as payment details, purchase history, and shipping information)
  • Profile information (such as preferences, product interests, and demographic information)
  • Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

  • Log information (such as IP address, browser type, operating system, referring pages, and access times)
  • Device information (such as device identifiers, location information, and mobile network information)
  • Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
  • Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

  • Register for an account
  • Place an order
  • Subscribe to a newsletter
  • Fill out a form
  • Participate in a survey or promotion
  • Contact customer service

2.2 Automatic Collection

We automatically collect certain information when you:

  • Visit our website
  • Use our mobile applications
  • Open our emails
  • Interact with our advertisements

2.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Business partners
  • Social media platforms
  • Analytics providers
  • Advertising networks

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Provide and Improve Services

  • Providing the information, products, and services you request
  • Processing transactions and sending related information
  • Personalizing your experience and delivering content relevant to your interests
  • Developing and improving our website, products, and services

3.2 Communication

  • Responding to your inquiries, comments, and requests
  • Sending administrative information, such as updates to our terms or privacy policy
  • Providing customer support
  • Sending marketing communications, newsletters, and promotional materials

3.3 Analysis and Research

  • Conducting research and analysis to better understand our users
  • Monitoring and analyzing trends, usage, and activities
  • Measuring the effectiveness of our content, marketing, and services

3.4 Legal and Security Purposes

  • Protecting our rights, property, or safety
  • Preventing and addressing fraud, security breaches, and other potentially illegal activities
  • Complying with legal obligations and enforcement of our terms
  • Establishing, exercising, or defending legal claims

4. Information Sharing and Disclosure

We may share your personal information with the following categories of recipients:

4.1 Service Providers

We may share your information with service providers who perform functions on our behalf, such as:

  • Hosting and maintenance providers
  • Payment processors
  • Customer service providers
  • Marketing and analytics providers
  • Email and communication services

4.2 Business Partners

We may share information with business partners to provide you with products, services, or promotions based on your interests.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.5 With Your Consent

We may share your information with third parties when we have your consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

  • The amount, nature, and sensitivity of the personal information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the data
  • Whether we can achieve those purposes through other means
  • Applicable legal requirements

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

7.1 Access and Information

You may have the right to request access to the personal information we hold about you and to receive certain information about our processing of your personal information.

7.2 Correction

You may have the right to request that we correct inaccurate or incomplete personal information about you.

7.3 Deletion

You may have the right to request that we delete your personal information in certain circumstances.

7.4 Restriction of Processing

You may have the right to request that we restrict the processing of your personal information in certain circumstances.

7.5 Data Portability

You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

7.6 Objection

You may have the right to object to our processing of your personal information in certain circumstances.

7.7 Withdrawal of Consent

Where our processing is based on your consent, you may withdraw that consent at any time.

7.8 Lodging a Complaint

You may have the right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you. For more information about the types of cookies we use, why, and how you can control them, please see our Cookie Policy.

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country.

We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this privacy policy when transferred internationally.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about our privacy policy or our processing of your personal information, please contact us at:

UAE Mobile Services
24 Gray Point East Ianberg CH63 4JT
Email: [email protected]
Phone: +44 3459 681277